Following the gas pipeline fire incident at Putra Heights, Subang Jaya on April 1, 2025, we extend our heartfelt sympathies to those impacted. We recognize the challenges this situation has caused and are dedicated to offering our policyholders the necessary support and assistance during this difficult period.
To facilitate the claims process, most insurers have optimized their procedures to help our policyholders recover from their financial losses swiftly and effectively.
Key Claim Guidelines
- Police Report Waived – No police report is needed for claims related to this incident. Required Information and Documents
- Full name of Customers.
- Copy of NRIC.
- Vehicle Registration Card (For car/motorcycle claim only).
- Photos depicting damage on the scene. Policyholders must ensure that the photos clearly show the extent of damage and any relevant details.
Fast-Track Processing Offered By Some Providers
a. Motor Own Damage & Non-Motor Claims ≤ RM25,000
- Approved within 1 working day upon receipt of the adjuster’s report.
b. Non-Motor Claims > RM25,000
- 20% interim payment issued within 1 working day upon receipt of the adjuster’s report.
Get in touch with Cover Buddies for more details and assistance on your claim arising from the Putra Heights Gas incident.
